Orders
Orders can be placed online, or alternatively please contact us with your requirements and we will issue a quotation. You can contact us by phone on 0114 249 5629 or by email acp@panelsystems.co.uk
Discounts are available for commercial organisations including schools/education, AV Hire & Events, community centres & places of worship.
Delivery
Delivery is charged as an extra. All our deliveries are sent via our courier networks and require a signature upon receipt. Revostage decks and riser legs are delivered on pallets for protection of the product, as such please be advised that access by large vehicles may be required. Smaller orders for accessories and spare parts are delivered in packages or boxes. Our deliveries take place between 8.30am and 5pm Monday to Friday. Please note, your order will be delivered to the kerbside only. Our drivers are unable to transfer goods to the final point of storage. We can arrange for special delivery instructions or times at an extra cost.
For standard stocked items, we aim to deliver your order within 5-7 working days dependant on location. Please contact us on 0114 249 5629 to check delivery timescales for your specific requirements. We may contact you if quicker delivery is possible or have problems meeting the specified delivery date. Where you wish to add special instructions to your order, this may delay the delivery.
For palletised deliveries to post-codes AB, IV, KW, PA, PH, FK, DD, LD, BA, SP, SO, GU, RH, ME, TN, CT, BN, PO, BH, EX, TA, DT, EX, TQ, PL, TR, SA, DA, SE1, WC1, WC2, EC1, EC2, EC3, EC4, W1, a surcharge will be added to the total cost once the postcode is entered in the delivery address fields. For non-mainland post-codes e.g. BT, GY it will be necessary to contact us on 0114 249 5629 for the delivery charge. In this case, a member of our sales team will process your order, and collect credit card details manually.
Collections
Your order can be collected free of charge from our Sheffield depot located 15 minutes from junction 33 of the M1. SAT-NAV S3 9QY. Click here for a location map: https://goo.gl/maps/ckQ9HSveqYwo4qVy7
After you have placed and paid for your order, we need time to prepare it for you. Your order registers on our system shortly after payment is made online. You will receive an email confirming your order/payment. Please follow these steps after receiving your email confirmation.
Call 0114 275 2881 to arrange a collection time and date: (Our collection point is open during the following times – 7.30am to 4pm Mon – Thursday and 7.00am to 12.00 midday on Fridays)
You will require your emailed order reference to be able to make a collection, please use this reference in all correspondence.
Help
If you need assistance with your order, please contact us on 0114 249 5635.